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Privacy Policy

Privacy Policy

Last updated: December 26, 2025

Skyline Web Services (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, products, and services (collectively, the “Services”).

1. Information We Collect 2. How We Use Information 3. Legal Bases (GDPR) 4. Sharing & Disclosure 5. Cookies & Tracking 6. Analytics & Advertising 7. International Transfers 8. Data Retention 9. Security 10. Your Rights (GDPR/CCPA) 11. Children’s Privacy 12. Changes to this Policy 13. Contact Us

1) Information We Collect

A. Information you provide

  • Account data (name, email, phone, address, company, billing details).
  • Support content (tickets, chat, emails, call recordings with notice).
  • Content you host or upload to our Services.

B. Information collected automatically

  • Log and usage data: IP address, device details, pages viewed, timestamps, referrer.
  • Cookies and similar technologies (see Cookies).

C. Information from third parties

  • Payment processors (transaction status, fraud signals).
  • Domain registries/SSL providers for provisioning services.
  • Marketing/analytics partners (aggregated insights).

2) How We Use Information

  • Provide, operate, and secure hosting, domains, and related Services.
  • Account management, billing, and fraud prevention.
  • Customer support, troubleshooting, and service notifications.
  • Improve performance and develop new features.
  • Legal compliance and to enforce our terms.
  • Marketing communications with your consent (you can opt out anytime).
  • Contract – to deliver the Services you request.
  • Legitimate interests – e.g., service improvement, security.
  • Consent – e.g., marketing cookies or emails (where required).
  • Legal obligation – tax, accounting, and regulatory duties.

4) Sharing & Disclosure

We do not sell your personal information. We may share limited data with:

  • Service providers & subprocessors (data centers, CDN, email, payments, anti-fraud) under contracts and confidentiality.
  • Registries and certificate authorities when registering domains or issuing SSL.
  • Professional advisors and authorities where legally required.
  • Business transfers (e.g., merger or acquisition) with appropriate safeguards.

5) Cookies & Similar Technologies

We use essential cookies for security and to provide the Service, and optional cookies (analytics/marketing) with consent where required.

You can control cookies via your browser settings. If you reject certain cookies, some features may not work as intended.

6) Analytics & Advertising

We may use analytics tools to understand usage and improve the Service. We may show non-intrusive marketing based on consent/legitimate interests. You can opt out via cookie preferences or links provided by our partners.

7) International Transfers

Your data may be processed in countries outside your own. Where applicable, we use safeguards such as the EU Standard Contractual Clauses and vendor due diligence.

8) Data Retention

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Backup copies may persist for a limited time.

9) Security

We employ administrative, technical, and physical safeguards (encryption in transit, access controls, monitoring, backups). No method is 100% secure; please use strong passwords and enable available security features.

10) Your Privacy Rights

GDPR (EEA/UK)

You may request access, correction, deletion, restriction, portability, or object to processing. You may also withdraw consent. You can complain to your local data protection authority.

CCPA/CPRA (California)

California residents can request disclosure, correction, deletion, and opt out of “selling or sharing” personal information. We do not sell personal information. To exercise rights, contact us as below.

11) Children’s Privacy

Our Services are not directed to children under 13 (or as defined by local law). We do not knowingly collect such data. If you believe a child provided information, contact us to remove it.

12) Changes to this Policy

We may update this Policy from time to time. We will post the new version here and update the “Last updated” date. Material changes may be notified via email or banner.

13) Contact Us

For questions or requests regarding this Policy, contact:

Submit a Privacy Request Back to Home